male
Hi there, my names Christof. I'm a senior stylist here at Illumatress Salon and Spa, as well as being a color technician, so I'll be doing both your cut and your color. Did you have any ideas about what you wanted to do with your hair today?
female
Well, I've had a bob for a while so I'm thinking it's​ time for a change but maybe something a little softer.
male
Well, if I can make a suggestion, I think you'd look totally fab with some long layers to soften your look a bit. We could also give you some side swept bangs, which are super hot at the moment. I think your hair has got some natural curl, so it would be a lot less time consuming than having to use a flat iron every day like you do now. You can pretty much just put in some mousse, blow dry it and you're done.
female
I have to admit, this style is a bit labor intensive. I work in advertising so I need to look professional, ​but I think it would be nice to look a bit less like a dominatrix.
male
Oh, ​sweetie, it's not that bad, but I think you'll find that we'll have you looking professional and a little more approachable. I know you want to grow it out so I'll just trim off the split ends. Since you've been using a flat iron and you color your hair, I think I'd be remiss in my duties if I didn't recommend our coconut oil hair treatment. It totally soothes your scalp and puts moisture back in your tresses. Oh and we gently massage it in for 30 minutes of utter bliss.
female
Well, I can honestly say I don't get enough bliss in my day, so I'll say yes to that. I'm really not sure what I want to do about my color. I've been doing this auburn for a while now and am really starting to get sick of it.
male
What's your natural hair color?
female
I'd say it'​s more of a chestnut brown.
male
Okay, well, I think you'd look like a million bucks with a nice caramel and some blonde highlights.
female
I'm always afraid I'll look like a bimbo with blonde hair. And I kind of thought highlights were out this season.​
male
First off, you'll look smart and sassy with a pair of Prada heels and a power suit, and highlights are totally back, of course, the trend is to do them in a more subtle way, not that super chunky look that was big in the 90's.
female
I'll put my fate in your hands.
male
Belie​ve me, you won't regret it. You are going to walk out of here feeling like a new woman. And if you really want me to add that wow factor, we could throw in a few extensions to give you some thickness and add some length.
female
Let's go for it! You know, you're quite good at upselling. If you ever get tired of being a stylist, you should seriously consider sales!
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