Good afternoon, Sunrise Hotel. How may I help you?
I’d like to book a room, please.
Certainly. When will you be arriving?
May the 23rd.
How long will you be staying?
Three nights.
How many people will be staying?
Just two.
For those dates, I have a Superior Room with two double beds and Junior Suite with a king size bed.
Well, I'm traveling with my husband, we would prefer the Junior Suite. Is that a non-smoking room?
Yes, ma'am, all our rooms are non-smoking. It's $45 per night, so that would be $135 for three nights and that includes our continental breakfast.
That's perfect.
Okay, I just need to get some information from you. Can I get your full name, please?
Barbara Smith.
And your husband's name, please?
Trevor Smith.
Thank you, can I get your credit card number, please?
6778 7678 6333 7364.
And what is the expiry date?
December 2018.
Is that a Visa or MasterCard?
Visa.
Thank you very much for choosing Sunrise hotel, we look forward to seeing you.
Okay, thank you.
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